Customer Preparation Guide for Carpet Cleaning
Before Cleaning:
Make sure that all small items, plants, magazine racks, toys…and especially breakables like pictures and lamps are removed from the areas to be cleaned, even closet floors, which are easily forgotten.
If there is any furniture we will be moving, cleaning under and then replacing, it will be necessary to remove all excess weight like books and nick-nacks, and especially drawers that are full of heavy items.
Any unusual accumulation of soil on the carpet, especially in traffic areas, should be thoroughly vacuumed prior to our arrival. If you are unable to do this, please let your technician know when he arrives so he may do it. Remember that some of our cleaning packages do not include this service and there will be an additional charge if this is the case.
It is important to also remember that there may be certain items of furniture that we cannot or will not move due to liability and health reasons. These items include pianos, fish tanks, entertainment centers, desks, hutches, dressers, chest of drawers, beds, some sectional couches, or any excessively heavy item. For liability reasons we do not move ANY electronic equipment or furniture with electronics on them..
During Cleaning:
Please keep children and pets out of the area where we will be working as wells as away from our outside equipment. The tools and cleaning solutions we use can be harmful or fatal if not handled properly.
Remember that wet carpet can easily track soil as well as create VERY SLIPPERY hard floor surfaces. The best thing you can do is have an old, clean towel for every area that transitions from carpet to tile, vinyl, or wood. This will help prevent both of the problems just mentioned, but remember to step carefully until the carpet is completely dry.
After Cleaning:
Your carpet may take from 4 to 24 hours to dry depending on weather conditions and how much moisture was necessary to get very best results. Also, if we apply any additional treatments such as a carpet protector or a deodorizer, you can expect some additional drying time. The key to rapid drying is air movement, so use your ceiling fans, Air conditioning or any box fans you may have to help the process.
Protective plastic tabs and Styrofoam blocks found under your furniture should not be removed for at least 48 hours as the carpet will take longer to dry in these spots and taking them out to soon could cause permanent furniture staining.